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==Getting Help==
 
==Getting Help==
* The primary support email alias for Unix and non-Unix computer and network problems within the department is [mailto:request@math.berkeley.edu request@math.berkeley.edu]. Your message sent to [mailto:request@math.berkeley.edu request@math.berkeley.edu] will automatically generate a support ticket in the college wide [http://lscr.berkeley.edu/ LSCR] request tracker system.
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* The primary support email alias for Unix and non-Unix computer and network problems within the department is [mailto:request@math.berkeley.edu request@math.berkeley.edu].
 
* There is also a consult mailing list [mailto:consult@math.berkeley.edu consult@math.berkeley.edu] for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.
 
* There is also a consult mailing list [mailto:consult@math.berkeley.edu consult@math.berkeley.edu] for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.
 
* For hardware printer problems '''only''', (including low toner), use [mailto:trouble@math.berkeley.edu trouble@math.berkeley.edu]. Please do not copy more than one address on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.
 
* For hardware printer problems '''only''', (including low toner), use [mailto:trouble@math.berkeley.edu trouble@math.berkeley.edu]. Please do not copy more than one address on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.

Revision as of 10:08, 21 April 2015


Computing Support at UC Berkeley Department of Mathematics

Welcome to the UC Berkeley Department of Mathematics computing support wiki. We hope to provide useful information to all members of our department. In order to do that, we want to enlist your help. Most pages can be edited by anyone who's logged in. Anyone with an email address @math.berkeley.edu or @berkeley.edu may request a wiki account via consult@math.berkeley.edu. Feel free to add any computing related help and information.

Getting Help

  • The primary support email alias for Unix and non-Unix computer and network problems within the department is request@math.berkeley.edu.
  • There is also a consult mailing list consult@math.berkeley.edu for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.
  • For hardware printer problems only, (including low toner), use trouble@math.berkeley.edu. Please do not copy more than one address on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.

Math Computing Cheat Sheet

Email

TeX and LaTeX

Printing and Scanning

Math Department Servers

Miscellaneous

Suggestions for Future Articles

Please send any ideas to consult@math.berkeley.edu.