Difference between revisions of "Support:Home Page"
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Revision as of 14:14, 17 February 2011
Contents
UCB Math Computing
Math Computing Wiki
We now have a wiki for computing, which is intended to be complementary to this page.
Mail System Has Moved to Calmail Service
The Math email system has moved from our own dedicated server to CalMail. Our transition page contains all of the information about the change, and user instructions.
Staying informed
Important items related to computing in the Math department first appear as brief announcements on the "Message of the Day" (/etc/motd) displayed when you log in to one of our Unix servers. There is also a low volume mailing list for Computer System announcements. You can subscribe by going to the Compannounce web page.
Computing News
- February 17, 2011
- The computing support pages are under review now. The new revision is to be finished by end of February. Old news page can be found here.
Getting Help
The primary support avenue for Unix and network problems within the department is the LSCR request system math@lscr.berkeley.edu.
For hardware printer problems ONLY, (including low toner), use trouble@math.berkeley.edu. Please do not copy more than one list on your email. If you happen to send to the wrong list, it will be redirected by someone on the list.
Resources
People
Unix server support for faculty, visitors, and graduate students is provided by LSCR Unix support team (primary Igor Savine).
Desktop support for Windows and Mac OS X for faculty and staff is provided by the LSCR desktop support team (primary Frank Naughton).
Computers
There are about 150 computers in the Math department. Due to recent staff/funding cuts, the LSCR Unix team provides full support for Unix servers, but limited support for Unix desktops.
Here is the list of main Unix servers:
Server Name | Function | OS | Comment |
---|---|---|---|
login.math.berkeley.edu | primary SSH login server | CentOS 5 | a.k.a. panda.math.berkeley.edu |
beyonce.math.berkeley.edu | thin client server | CentOS 5 | accessible from computer lab 744 |
math.berkeley.edu | primary web server | FreeBSD 7.3 | Math home page |
blue1.math.berkeley.edu | SSH server | Solaris 9 | deprecated |
blue2.math.berkeley.edu | Samba and AFP file server | FreeBSD 7.3 | deprecated |
blue3.math.berkeley.edu | SSH server | Solaris 9 | deprecated |
blue4.math.berkeley.edu | print server | FreeBSD 7.3 | CUPS server |
Login Service
Our primary login server is named login.math.berkeley.edu. You can connect to it using ssh.
You can also get ssh access to our login server through a web interface, using the MindTerm java applet. Connect to this java applet using our Mindterm Instructions.
Four of our servers are designated as login servers:
login.math.berkeley.edu (panda) blue1.math.berkeley.edu blue2.math.berkeley.edu blue3.math.berkeley.edu
panda is running RedHat Enterprise Linux. blue1 and blue3 are running Solaris 9. blue2 is running FreeBSD. (blue2 is not fully configured to run all of the local Math software, so if you intend to use TeX, Matlab, or Maple, you should choose a different login server.)
sshd is running on most of our client machines, so you can log in remotely to the Unix workstation on your desktop, if you prefer, although we recommend that you log in to the functional named login.math.berkeley.edu.
Printers
There are four public printers available:
Name Previous Room 744 hp1/708 744 838 hp3 838 958 canon958 958 1002 hp4 1002
See our printing information page for details.
Software
A large number of free packages are installed on our systems, and we have licensed a few commercial packages, including Matlab, Mathematica, Maple, and Magma.
Regularly Scheduled Maintenance
On the first Thursday of every month, the time from 5:00 P.M. to 7:30 P.M. is reserved for system maintenance. The management reserves the right to shut down the servers without prior notice during those scheduled maintenance periods. Normally, maintenance should be completed by 6:00 PM, but the entire window is reserved.
Data Backup and Restore
User data is backed up to tape on a nightly basis. Here are the details.
UCB Campus AirBears
Math Department AirBears is deployed throughout the the upper four floors of Evans Hall. Please report any new problems via email to request
Computer Policy
Computing within the Math Department is subject to overall Campus Security Policy. In addition, the department has a few local policies. Departmental policy is set by the Math Computer Committee.
Security
Clear text, reusable passwords are not allowed for authentication to our machines. See our security page.
Math Department email is now handled by Calmail.
WARNING! Phishing is an attempt to get you to reveal confidential information by pretending to be a legitimate organization with whom you do business. There is a news article about this on the CalMail site. Remember - no legitimate organization will ever ask you for passwords, social security numbers, credit card numbers, or any sensitive information via email. DO NOT reply to any such email.
For Web-based email, use CalMail.
--Steve Sizemore - Unix System Manager 21:44, 11 December 2009 (UTC)