Difference between revisions of "Migration of CalMail system to bMail"

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(My bMail account has been activated already and is forwarded to my personal address. What will happen after migration?)
(Summary of changes related to bMail migration)
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It will take most of the weekend to move all the department’s mail from CalMail to bMail, but please understand that '''you will always have access to email'''. You will be able to send and receive messages using http://bmail.berkeley.edu throughout the weekend while the migration is underway. The migration will be completed by Monday, May 20.
 
It will take most of the weekend to move all the department’s mail from CalMail to bMail, but please understand that '''you will always have access to email'''. You will be able to send and receive messages using http://bmail.berkeley.edu throughout the weekend while the migration is underway. The migration will be completed by Monday, May 20.
  
== Summary of changes related to bMail migration ==
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== Summary of changes ==
 
# Existing CalMail accounts @berkeley.edu will be moved to bMail (hosted by Google).
 
# Existing CalMail accounts @berkeley.edu will be moved to bMail (hosted by Google).
 
# People who do not have a CalMail account @berkeley.edu will get bMail one before the move.
 
# People who do not have a CalMail account @berkeley.edu will get bMail one before the move.
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# Existing CalMail (IMAP) folders will be translated to so-called Gmail labels. The main difference between a label and a folder is that a message can be tagged by several labels and, thus, can appear in multiple "folders" (without being duplicated) in contrast to CalMail in which a message may belong to only one folder.
 
# Existing CalMail (IMAP) folders will be translated to so-called Gmail labels. The main difference between a label and a folder is that a message can be tagged by several labels and, thus, can appear in multiple "folders" (without being duplicated) in contrast to CalMail in which a message may belong to only one folder.
 
# bMail comes with a couple of predefined labels, namely "All Mail" and "Important", which may confuse a beginner and cause troubles for IMAP users. "All Mail" is an archive place for all the mail one's ever sent or received, but has not deleted. It is not recommended to "subscribe" to this "folder" from a desktop/mobile IMAP client. "Important" label is automatically assigned to incoming messages based on [http://support.google.com/mail/bin/answer.py?hl=en&answer=186543 Google importance ranking]. Such messages are marked by a small yellow "sticker" in Gmail interface. Of course, not every message marked as "important" is really one, and vice versa.
 
# bMail comes with a couple of predefined labels, namely "All Mail" and "Important", which may confuse a beginner and cause troubles for IMAP users. "All Mail" is an archive place for all the mail one's ever sent or received, but has not deleted. It is not recommended to "subscribe" to this "folder" from a desktop/mobile IMAP client. "Important" label is automatically assigned to incoming messages based on [http://support.google.com/mail/bin/answer.py?hl=en&answer=186543 Google importance ranking]. Such messages are marked by a small yellow "sticker" in Gmail interface. Of course, not every message marked as "important" is really one, and vice versa.
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 +
== Accessing bMail after migration ==
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=== Accessing bMail via web interface (recommended) ===
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# Open your web browser (Safari, Firefox, Internet Explorer, Chrome, etc.) and type in http://bmail.berkeley.edu/ in the address field.
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# You will get redirected to the CalNet authentication page (if not authenticated already).
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# Login with your CalNet ID and pass-phrase.
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# Now, you should see the bMail web application interface with the bConnected logo at the top-left and your primary email address at the top-right of the browser tab.
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# At this point, you can start using the bMail web application. The web interface is intuitive, but you can always get help from http://learn.googleapps.com/gmail.
  
 
== Frequently asked questions ==
 
== Frequently asked questions ==

Revision as of 10:01, 3 May 2013

Plan and schedule of our move to bMail

Below are dates and specifics about how the migration will affect you, your email access, and our department.

Scheduled move date
Friday, May 17 at 5:00 pm

It will take most of the weekend to move all the department’s mail from CalMail to bMail, but please understand that you will always have access to email. You will be able to send and receive messages using http://bmail.berkeley.edu throughout the weekend while the migration is underway. The migration will be completed by Monday, May 20.

Summary of changes

  1. Existing CalMail accounts @berkeley.edu will be moved to bMail (hosted by Google).
  2. People who do not have a CalMail account @berkeley.edu will get bMail one before the move.
  3. Existing CalMail (subdomain) accounts @math.berkeley.edu will be merged with ones @berkeley.edu. Both @berkeley.edu and @math.berkeley.edu addresses will stay valid but will point to the same (bMail) mail box.
  4. The email server storage quota will increase from 10 to 25 GB.
  5. The web interface of bMail will look quite different from CalMail SquirrelMail and RoundCube. However, it is designed for best user experience and is recommended by campus IT team as a preferred email application.
  6. The IMAP desktop and mobile access (via Thunderbird, Apple Mail, MS Outlook, alpine, mutt, etc.) to bMail will require a separate password (a.k.a. bApps Google key) that has to be setup via https://idc.berkeley.edu/mmk/bapps. The incoming mail server should be set to imap.google.com.
  7. Some CalMail settings will not be migrated. Most notable setting that will get dropped is CalMail forwarding. You will have to reconfigure the forwarding after the move via https://calmail.berkeley.edu/manage/account. Other settings that need to be re-established may include filters, vacation message, and authorization (mail delegation).
  8. Personal address books will not be migrated to Google contacts as well. This is because a personal address book is not part of CalMail system, but rather a part of email client — each application (Thunderbird, alpine, SquirrelMail, etc.) may have its own address book. However, in bMail web interface, typing a name, a portion of name, even a single letter in the address field will bring up a list of bMail addresses. Recently used addresses will be at the top of the list.
  9. Existing CalMail (IMAP) folders will be translated to so-called Gmail labels. The main difference between a label and a folder is that a message can be tagged by several labels and, thus, can appear in multiple "folders" (without being duplicated) in contrast to CalMail in which a message may belong to only one folder.
  10. bMail comes with a couple of predefined labels, namely "All Mail" and "Important", which may confuse a beginner and cause troubles for IMAP users. "All Mail" is an archive place for all the mail one's ever sent or received, but has not deleted. It is not recommended to "subscribe" to this "folder" from a desktop/mobile IMAP client. "Important" label is automatically assigned to incoming messages based on Google importance ranking. Such messages are marked by a small yellow "sticker" in Gmail interface. Of course, not every message marked as "important" is really one, and vice versa.

Accessing bMail after migration

Accessing bMail via web interface (recommended)

  1. Open your web browser (Safari, Firefox, Internet Explorer, Chrome, etc.) and type in http://bmail.berkeley.edu/ in the address field.
  2. You will get redirected to the CalNet authentication page (if not authenticated already).
  3. Login with your CalNet ID and pass-phrase.
  4. Now, you should see the bMail web application interface with the bConnected logo at the top-left and your primary email address at the top-right of the browser tab.
  5. At this point, you can start using the bMail web application. The web interface is intuitive, but you can always get help from http://learn.googleapps.com/gmail.

Frequently asked questions

Will my existing addresses john.doe@berkeley.edu and jdoe@math.berkeley.edu remain valid as they are?
Yes, they will, though the mail boxes will merge into one. The address john.doe@berkeley.edu will become primary in bMail. However, you may make jdoe@math.berkeley.edu your default "From:" address.
Why do you call my address john.doe@berkeley.edu primary (in previous answer)?
Because it will show up first if someone looks "John Doe" up in the bConnected directory. Keep in mind that bConnected is a suite of three Google Apps — bMail (email), bCal (calendar), and bDrive (cloud storage). While your subdomain address jdoe@math.berkeley.edu can be used in email, it won't be visible in the calendar and cloud storage applications.
Can I change my email address assigned to me in bMail?
Not now. The deadline for change was Feb 27. Please wait till migration is over.
I use "nail". Will it still work? What about "pine" and "mutt"?
Yes, it will, but only after you set up a bApps Google key and change the IMAP server in "nail" to imap.google.com. This applies to "pine" and "mutt" as well.
Mail sent to my address jdoe@math.berkeley.edu is forwarded to my personal address john.doe@gmail.com. When I send mail from Gmail, it appears to come from jdoe@math.berkeley.edu. Will this still work?
Yes, but you will have to re-establish the forwarding in your bMail account.
My bMail account has been activated already and is forwarded to my personal address. What will happen after migration?
If you have a math subdomain account, then it will get merged with your bMail one. The forwarding will stay in place and will apply to both @berkeley.edu and @math.berkeley.edu addresses.
Can I forward mail sent to only one of my addresses, e.g. jdoe@math.berkeley.edu and not john.doe@berkeley.edu?
Yes and no. bMail forwarding setting is meant for sending all incoming messages to another account. However, you can also forward only some of your mail by creating a filter!
I am no longer with the department. My mail to jdoe@math.berkeley.edu is forwarded to john@johndoe.com. Will this move affect me and do I need to do something?
No. The address jdoe@math.berkeley.edu is not associated with any account; it is merely a redirect and will stay in place after the move.