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=Computing Support at UC Berkeley Department of Mathematics=
 
=Computing Support at UC Berkeley Department of Mathematics=
  
Welcome to the [/ UC Berkeley Department of Mathematics] computing support wiki. We hope to provide useful information to all members of our department. In order to do that, we want to enlist your help. Most pages can be edited by anyone who's logged in. Anyone with an email address ''@math.berkeley.edu'' or ''@berkeley.edu'' can request a wiki account via [mailto:consult@math.berkeley.edu?Subject=Math%20wiki%20account%20request&body=Please%20create%20a%20wiki%20account%20for%20me. consult@math.berkeley.edu]. Feel free to add any computing related help and information.
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Welcome to the [/ UC Berkeley Department of Mathematics] computing support wiki. We hope to provide useful information to all members of our department. In order to do that, we want to enlist your help. Most pages can be edited by anyone who's logged in. Anyone with an email address ''@math.berkeley.edu'' or ''@berkeley.edu'' may request a wiki account via [mailto:consult@math.berkeley.edu?Subject=Math%20wiki%20account%20request&body=Please%20create%20a%20wiki%20account%20for%20me. consult@math.berkeley.edu]. Feel free to add any computing related help and information.
  
 
==Getting Help==
 
==Getting Help==
* The primary support email alias for Unix and non-Unix computer and network problems within the department is [mailto:request@math.berkeley.edu request@math.berkeley.edu]. Your message sent to [mailto:request@math.berkeley.edu request@math.berkeley.edu] will automatically generate a support ticket in the college wide [http://lscr.berkeley.edu/ LSCR] request tracker system.
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* The primary support email address for computer, printer and network problems within the department is [mailto:request@math.berkeley.edu request@math.berkeley.edu].
* There is also a consult mailing list [mailto:consult@math.berkeley.edu consult@math.berkeley.edu] for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.
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* Web related questions should be addressed to [mailto:webmaster@math.berkeley.edu webmaster@math.berkeley.edu].
* For hardware printer problems '''only''', (including low toner), use [mailto:trouble@math.berkeley.edu trouble@math.berkeley.edu]. Please do not copy more than one address on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.
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* For hardware printer problems '''only''', (including low toner), use [mailto:trouble@math.berkeley.edu trouble@math.berkeley.edu].
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* [http://sharedservices.berkeley.edu/it/ The Campus Shared Services (CSS) IT] covers wireless network issues, campus wide outages, support of recently purchased office computers, etc. However, CSS are not familiar with the departmental web, Unix, printing and wired network services.
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* There is also a consult mailing list [mailto:consult@math.berkeley.edu?Subject=subscribe consult@math.berkeley.edu] for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.
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Please do not copy more than one of above mentioned addresses on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.
  
 
==Math Computing Cheat Sheet==
 
==Math Computing Cheat Sheet==
* [[Math Computing Cheat Sheet]]
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* Email, web, printing, network and more — all on one page [[Math Computing Cheat Sheet]]
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==CalNet 2-Step Verification==
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* To enroll, go to [https://bpr.calnet.berkeley.edu/account-manager/twoStepVerification/manage CalNet account manager] (deadline for faculty and staff April 16, 2018; deadline for students September 24, 2018)
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* For self-enrollment instructions, visit https://calnetweb.berkeley.edu/calnet-2-step/enroll-device
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* You may email [mailto:calnet2-stephelp@berkeley.edu calnet2-stephelp@berkeley.edu] for enrollment support issues
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* For mor information, see https://calnetweb.berkeley.edu/calnet-2-step
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* Also, see our department [[CalNet 2-Step Tips]]
  
 
==Email==
 
==Email==
* [[Migration of CalMail system to bMail]] (2013).
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Mostly historical pages:
* [[Migration of departmental email system to CalMail]] (2009).
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* [[Migration of CalMail system to bMail]] (2013)
* Setting up [[email]] client on your own computer to access your Calmail account (2009).
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* [[Migration of departmental email system to CalMail]] (2009)
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* Setting up [[email]] client on your own computer to access your Calmail account (2009)
  
 
==TeX and LaTeX==
 
==TeX and LaTeX==
 
* [[TeX (generally)]]
 
* [[TeX (generally)]]
* How to [[LaTeX basics|use LaTeX]].
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* How to [[LaTeX basics|use LaTeX]]
* How to [[LaTeX Install|install LaTeX]] on your own computer.
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* How to [[LaTeX Install|install LaTeX]] on your own computer
  
 
==Printing and Scanning==
 
==Printing and Scanning==
* How to [[set up|set up]] printing on the department's printers from a Macintosh on the department network.
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* How to [[Math Computing Cheat Sheet#Printing|print on the department's printers from your laptop]]
* How to [[printing|print]] on the department's printers from your laptop.
 
 
* [[Printing A4 documents]]
 
* [[Printing A4 documents]]
* How to [/~gbergman/958_scanner.html use the copier in 958 Evans as a scanner].
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* How to [/~gbergman/958_scanner.html use the copiers in 958 Evans as scanners]
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* How to [http://math.berkeley.edu/~igor/DR-M160II/ use document scanners in 744 Evans Hall]
  
 
==Math Department Servers==
 
==Math Department Servers==
* How to [[Webpage Guide|create a homepage]].
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* How to [[Webpage Guide|create a homepage]]
* How to [[File Management|manage files on the math department servers]].
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* How to [[File Management|manage files on the math department servers]]
* How to use [[SSH Access|remote shell access]].
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* How to use [[SSH Access|remote shell access]]
* How to [[Software|get math software]].
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* About math [[Software|software]]
  
 
==Miscellaneous==
 
==Miscellaneous==
* How to [[Proxy Servers|access MathSciNet and UC E-links from off-campus]].
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* How to [[Access to MathSciNet and UC eLinks from Home|access to MathSciNet and UC eLinks from home]]
* How to use [[slides]] in the seminar rooms.
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* How to use [[slides]] in the seminar rooms
* How to get a  [https://wikihub.berkeley.edu/display/calnet/CalNet+Identity+and+Access+Management Calnet Identity]. (Everyone is supposed to have one, and you will need it to set up your [http://bmail.berkeley.edu bMail] account.)
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* How to get a  [https://wikihub.berkeley.edu/x/c4Ap Calnet Identity] (Everyone is supposed to have one, and you will need it to set up your [http://bmail.berkeley.edu bMail] account)
* How to [/~gbergman/papers/arXiv.html post a paper] on the arXiv preprint server.
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* How to [/~gbergman/papers/arXiv.html post a paper] on the [http://arxiv.org/ arXiv] preprint server
 
* [[Disk quotas]]
 
* [[Disk quotas]]
  
 
==Suggestions for Future Articles==
 
==Suggestions for Future Articles==
Please record any ideas you have for [[Future Articles]] that you would like to see.
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Please send any ideas to [mailto:consult@math.berkeley.edu?Subject=Math%20wiki%20request&body=Please%20create%20a%20wiki%20page%20... consult@math.berkeley.edu].

Revision as of 10:30, 27 August 2018


Computing Support at UC Berkeley Department of Mathematics

Welcome to the UC Berkeley Department of Mathematics computing support wiki. We hope to provide useful information to all members of our department. In order to do that, we want to enlist your help. Most pages can be edited by anyone who's logged in. Anyone with an email address @math.berkeley.edu or @berkeley.edu may request a wiki account via consult@math.berkeley.edu. Feel free to add any computing related help and information.

Getting Help

  • The primary support email address for computer, printer and network problems within the department is request@math.berkeley.edu.
  • Web related questions should be addressed to webmaster@math.berkeley.edu.
  • For hardware printer problems only, (including low toner), use trouble@math.berkeley.edu.
  • The Campus Shared Services (CSS) IT covers wireless network issues, campus wide outages, support of recently purchased office computers, etc. However, CSS are not familiar with the departmental web, Unix, printing and wired network services.
  • There is also a consult mailing list consult@math.berkeley.edu for general questions, which is read (and answered) by volunteer faculty knowledgeable about Unix and mathematical software.

Please do not copy more than one of above mentioned addresses on your email. If you happen to send to the wrong address, it will be redirected by someone to the correct one.

Math Computing Cheat Sheet

CalNet 2-Step Verification

Email

Mostly historical pages:

TeX and LaTeX

Printing and Scanning

Math Department Servers

Miscellaneous

Suggestions for Future Articles

Please send any ideas to consult@math.berkeley.edu.