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Support:Home Page

2011-02-22T21:57:34Z

Joshk:

{{Under Construction}}

= UCB Math Computing =

== Math Computing Wiki ==

We now have a [[Main Page|wiki]] for computing, which is intended to be complementary to this page.

== Mail System Has Moved to Calmail Service ==

The Math email system has moved from our own dedicated server to [http://calmail.berkeley.edu CalMail]. Our [[CalMail conversion|transition page]] contains all of the information about the change, and user instructions.

== Staying informed ==

Important items related to computing in the Math department first appear as brief announcements on the "Message of the Day" (/etc/motd) displayed when you log in to one of our Unix servers. There is also a low volume mailing list for Computer System announcements. You can subscribe by going to the [https://calmail.berkeley.edu/manage/list/listinfo/compannounce@math.berkeley.edu Compannounce web page].

== Computing News ==

; February 17, 2011
: The computing support pages are under review now. The new revision is to be finished by end of February. Old news page can be found [[Support:Old News| here]].

== Getting Help ==

The primary support avenue for Unix and network problems within the department is the [http://lscr.berkeley.edu/ LSCR] request system [mailto:math@lscr.berkeley.edu math@lscr.berkeley.edu].

For hardware printer problems ONLY, (including low toner), use trouble@math.berkeley.edu. Please do not copy more than one list on your email. If you happen to send to the wrong list, it will be redirected by someone on the list.

= Resources =

== People ==

Unix server support for faculty, visitors, and graduate students is provided by LSCR Unix support team (primary Igor Savine).

Desktop support for Windows and Mac OS X for faculty and staff is provided by the LSCR desktop support team (primary Frank Naughton).

== Computers ==

There are about 150 computers in the Math department. Due to recent staff/funding cuts, the LSCR Unix team provides full support for Unix servers, but limited support for Unix desktops.

Here is the list of main Unix servers:

{| border="1" cellpadding="5"
|-
! Server Name
! Function
! OS
! Comment
|-
| login.math.berkeley.edu
| primary SSH login server
| CentOS 5
| a.k.a. panda.math.berkeley.edu
|-
| beyonce.math.berkeley.edu
| thin client server
| CentOS 5
| accessible from computer lab 744
|-
| math.berkeley.edu
| primary web server
| FreeBSD 7.3
| [http://math.berkeley.edu Math home page]
|-
| blue1.math.berkeley.edu
| SSH server
| Solaris 9
| deprecated, out of support
|-
| blue2.math.berkeley.edu
| Samba and AFP file server
| FreeBSD 7.3
| deprecated
|-
| blue3.math.berkeley.edu
| SSH server
| Solaris 9
| deprecated, out of support
|-
| blue4.math.berkeley.edu
| print server
| FreeBSD 7.3
| [http://printserver.math.berkeley.edu:631/ CUPS server]
|}

== Printers ==

There are five public printers available:

{| border="1" cellpadding="5"
|-
! Queue Name
! Maker & Model
! Location
! Comment
|-
| 958_large
| Canon iR7095
| 958 Evans
| high performance printer/copier/scanner
|-
| 958_small
| Canon iR7095
| 958 Evans
| medium performance printer/copier/scanner
|-
| 1002
| HP LaserJet 5200
| 1002 Evans
| low performance printer
|-
| 838
| HP LaserJet 4350
| 838 Evans
| low performance printer
|-
| 744
| HP LaserJet 4350
| computer lab 744 Evans
| low performance printer
|}

See our [[Support:Printing|printing]] information page for details.

== Software ==

A large number of free packages are installed on our Unix systems, and we have licensed a couple of commercial packages, namely, MATLAB and Maple. We used to have working packages of Mathematica and Magma in the past, but '''not anymore'''.

== Data Backup and Restore ==

User data is backed up to tape on nightly basis.

== UCB Campus AirBears ==

Math Department AirBears is deployed throughout the the upper four floors of Evans Hall. Please report any new problems via email to request

== Computer Policy and Security ==

Computing within the Math Department is subject to campus-wide [http://technology.berkeley.edu/policy/ IT Policy] and [https://security.berkeley.edu/ Security]. In addition, the department has a few local policies set by the Math Computer Committee. See our [[Support:Security|security]] page.

== Warning about Phishing ==

Phishing is an attempt to get you to reveal confidential information by pretending to be a legitimate organization with whom you do business. There is a news article about this on the CalMail site. Remember -- no legitimate organization will ever ask you for passwords, social security numbers, credit card numbers, or any sensitive information via email. DO NOT reply to any such email.

--[[User:SteveSizemore|Steve Sizemore]] 21:44, 11 December 2009 (UTC)

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2011-02-16T20:46:30Z

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2011-02-16T20:45:50Z

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